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Puppy not responding to noise

Hi Bondi Vets,

I have a 14 week old Sheepadoodle called Jazzy (Old English Sheepdog x Poodle, f2) I've had her since 10 weeks of age. She is not responding to her name, or any noise. I have tried to rattle keys next to her ear when she is asleep, bang on glass, even tried the youtube videos with the high frequency noises and she doesnt flintch or respond. What can I do to find out if she can hear. I contacted the breeder and her vet and they both said she was fine when they were in their care. They advised they could provide a refund on her return which I refused! I love her to bits but I want to know what I can do about her hearing.

She is responsive to food so I can teach her to sit, shake, down, but I don't know what to do to get her attention etc.

Appreciate your advice and assistance. This is a pic of my little girl Jazzy.


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